on the main tool bar. The Reverse Claim window displays:The Claim Reversal option is used when a claim is submitted in error.
To access the Reversal option:
1. From the ECS Log, double-click the claim to reverse. The Claim Payment Detail screen displays.
2. Click
on the main tool bar. The Reverse Claim window displays:
3. Select from one of the two options displayed and click 
.
The Claim Reversal Results window displays:
4. Click 
or press ENTER
to complete the reversal process and return to the ECS Log.
5. Click 
to verify the reversal
was accepted.
Return to Electronic Claims Overview